Take Care

Fokker Services developed the Take Care solution for existing operators. It focuses on increasing Technical Dispatch Reliability (TDR), reducing Direct Operating Cost (DOC) and improving passenger comfort. The baseline model is the current reliability and operating cost of the operator. All new innovative services contribute to improving the balance between TDR and DOC.

TDR
To increase TDR, we can supply a Regional Field Service Representative to work in your organization as a partner and provide your staff and management with coaching, training and consulting services.

Furthermore our Take Care solution includes products and services such as:

Emergency Floorpath Evacuation System
Our new Emergency Floorpath Evacuation System (SaftGlo) fits any cabin lay-out and it is easy to install and adapt to any type of carpet décor. Based on Photo luminescent (PL) technology, which absorbs and re-radiates light, the light storing process can be repeated infinitely. Replacement of parts or broken units are issues of the past. Once the SaftGlo system is installed, no more maintenance of electrical parts or functional check is necessary.

Wireless Emergency Primary Power System
Our Wireless Emergency Primary Power System (WEPPS) has been developed to reduce the costs associated with emergency lighting batteries and to eliminate the complications of rechargeable battery systems. Comprising a network of battery modules and a diagnostic panel, the system streamlines flight dispatch procedures, eliminates human error and improves safety. WEPPS has an easy “swap-in” replacement design for the existing emergency battery power packs.

Download leaflet WEPPS (PDF 0.3 MB)

AOG desk
Fokker Services' Customer Service Desk provides a fully-manned service, seven days per week, 24 hours per day, throughout the year. This service comprises logistic and technical solutions at a time when the operator needs them most. The Fokker Services AOG desk, supported by technical specialists, is available at all times to resolve an operator’s urgent needs.

SPAS
The Structural Parts Availability Service is a logistic program that allows operators to avoid large investments in expensive spare parts, such as flight control surfaces and doors. Operators can rely on the availability of these structure parts at Fokker Services.

DOC
Under the Take Care solution Fokker Services offers the following products and services to lower DOC:

Integrated GNSS
Required Navigation Performance (RNP) is a new approach to navigation increasing the profitability and safety of aviation worldwide. RNP operation is mainly based on GPS (generic term: GNSS) technology, rather than ground-based radio navigation aids. RNP capable aircraft fly precise, predetermined paths loaded into their Flight Management Computer (FMC). On-board performance monitoring and alerting, a key feature of RNP, alerts the flight crew if their position becomes uncertain.

RNP brings improved aircraft track-keeping performance in all flight phases, facilitating new routes, access to new (remote) airports, environmentally- beneficial arrival and departure procedures, optimized approach routing, allowing for shorter approaches and lower decision altitudes.

Download leaflet GNSS (PDF 0.2 MB)

Maintenance task escalation
Fokker Services has received EASA approval to extend maintenance intervals for the Fokker 70 and Fokker 100 aircraft. This leads to a significant reduction in direct maintenance costs. Thanks to the input of Fokker 70 and Fokker 100 operators, Fokker Services has been able to increase line maintenance task intervals below 4000 Flight Hours (FH) by 20%. We have also evaluated the 4000 FH tasks and increased these by 25% where possible.

Fokker Services is currently working on the 8000 FH and 12000 FH tasks with the aim of extending them to 10000 FH and 15000 FH.

Download leaflet Maintenance Task Escalation (PDF 0.4 MB)

Two flight attendants
Due to a recently-approved change in the Airplane Flight Manual (AFM), Fokker 100 operators have now greater flexibility with respect to the number of cabin attendants. The new AFM now clearly specifies the number of cabin crew members for which compliance with the requirements has been demonstrated. The operation with two cabin attendants applies to Fokker 100 aircraft with a maximum of one hundred seats. Depending on local conditions, this operation adds savings of up to €150-200K per aircraft on a yearly basis.

Manuals on MyFokkerFleet.com
Various additional manuals in digital format have been added to MyFokkerFleet.com, namely Fault Isolation Manual, Structural Repair Manual, Non-Destructive Testing Manual and Trouble Shooting Schematics Manual.

Download leaflet MyFokkerFleet (PDF 0.3 MB)

Stock Consultancy Services
Stock Consultancy Services analyses your stock level versus availability and recommends how it can be improved. The analysis provides a clear picture of the current situation and uncovers potentials for increasing the service level at a low cost.

Passenger comfort
The comfort of your passengers is of great importance. This is why we offer all kinds of interior upgrades in the Take Care solution. This includes complete refurbishment of panels, splash painting them or simply deep cleaning to brighten and refresh them. We can treat side panels, ceiling panels, luggage bins and the complete toilet & galley areas. We can even deliver you a complete new interior (with larger luggage bins for the F100 aircraft) as well as new carpeting, new seats or refurbishment of the existing seats.